Sales Policy for Streamrapic

Effective Date: January 4, 2025

Welcome to Streamrapic! Our goal is to provide you with high-quality products and exceptional customer service. Please review our Sales Policy to understand the terms and conditions governing your purchases.

1. General Terms

  • By placing an order on our website (https://streamrapic.com), you agree to these terms and conditions.

  • Streamrapic reserves the right to update this policy without prior notice. Changes will be effective upon posting to the website.

2. Product Availability

  • All products are subject to availability. While we strive to keep our inventory up to date, items may occasionally become unavailable. In such cases, we will notify you promptly and provide alternatives or a refund.

3. Pricing

  • Prices are listed in USD and are subject to change without notice.

  • Sales tax may be applied to your order as required by law, depending on your location.

  • Promotional offers, discounts, or coupons cannot be combined unless explicitly stated.

4. Order Processing

  • Orders are typically processed within 1-3 business days. During high-demand periods, processing times may be extended.

  • Once an order is placed, you will receive an email confirmation with order details.

  • If any issues arise during order processing, we will contact you via the provided email or phone number.

5. Shipping

  • We offer shipping within the United States and internationally. Shipping fees and estimated delivery times are displayed at checkout.

  • Streamrapic is not responsible for delays caused by shipping carriers or customs.

  • Customers are responsible for providing accurate shipping information. Any additional fees for incorrect addresses or re-delivery will be the customer’s responsibility.

6. Returns and Refunds

  • We accept returns within 30 days of delivery for most items. Items must be in their original condition and packaging.

  • To initiate a return, contact our customer service team at info@streamrapic.com or (330) 325-0498.

  • Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.

  • Shipping fees are non-refundable unless the return is due to our error.

7. Warranty

  • Some products may come with manufacturer warranties. Warranty details, if applicable, are provided on the product page.

  • For warranty claims, contact our customer support team with proof of purchase and product details.

8. Customer Support

9. Dispute Resolution

  • In the event of a dispute, we encourage you to contact us directly to resolve the issue amicably.

  • Any unresolved disputes shall be governed by the laws of the State of Ohio.